Last updated 26/08/2024

Introduction

Our website address is: https://harmoniscribe.com.

SwinnockApps (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app (“App”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

When you use our App, we may collect the following types of information:

a) Personal Information
We collect personal information that you voluntarily provide when you create an account in the App. This includes:

  • Email Address
  • Password

b) Payment Information
To process your monthly subscription, we use third-party payment processors. We do not store or process your payment information directly. Payment data (such as card details) will be handled securely by the third-party payment providers and is subject to their privacy policies.

c) Firebase Authentication
Our App uses Google Firebase to handle authentication. When you create an account or log in using your email and password, Firebase collects and processes your login information in compliance with their privacy policy. We do not have access to your password.

d) Musical Notation Data
You may create and store musical notation linked to your account. This data is stored securely in your account and is accessible only by you unless you choose to make it public. Any data you choose to make public is shared at your own liability.

e) Usage Data
We may collect information on how the App is accessed and used, including but not limited to your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our App that you visit, and the time and date of your visit.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To provide, operate, and maintain our App.
  • To process subscription payments.
  • To improve and personalise your experience within the App.
  • To communicate with you, including for customer support and updates about your subscription.
  • To enforce our terms and conditions and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with third-party service providers to facilitate the App, such as payment processors (e.g., Stripe, PayPal) and Firebase Authentication.
  • Legal Obligations: We may disclose your information if required by law or in response to valid legal requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

As a UK-based user, under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request correction of any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us using the contact form here.

6. Third-Party Links

Our App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy. This includes retaining data to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and you will be notified via email or within the App if the changes are significant.