Privacy Policy

This privacy policy outlines how Harmoniscribe collects, uses, and protects your information.

Privacy Policy

Last updated: 26/08/2024

Introduction

Our website address is: https://harmoniscribe.com.

SwinnockApps (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app (“App”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

a) Personal Information

We collect personal information that you voluntarily provide when you create an account in the App. This includes:

  • Email Address
  • Password

b) Payment Information

To process your monthly subscription, we use third-party payment processors. We do not store or process your payment information directly. Payment data (such as card details) will be handled securely by the third-party payment providers and is subject to their privacy policies.

c) Firebase Authentication

Our App uses Google Firebase to handle authentication. When you create an account or log in using your email and password, Firebase collects and processes your login information in compliance with their privacy policy. We do not have access to your password.

d) Musical Notation Data

You may create and store musical notation linked to your account. This data is stored securely in your account and is accessible only by you unless you choose to make it public. Any data you choose to make public is shared at your own liability.

e) Usage Data

We may collect information on how the App is accessed and used, including but not limited to your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our App that you visit, and the time and date of your visit.

2. How We Use Your Information

  • To provide, operate, and maintain our App.
  • To process subscription payments.
  • To improve and personalise your experience within the App.
  • To communicate with you, including for customer support and updates about your subscription.
  • To enforce our terms and conditions and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: With third-party service providers such as payment processors (e.g., Stripe, PayPal) and Firebase Authentication.
  • Legal Obligations: If required by law or in response to valid legal requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

As a UK-based user, under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your data, under certain conditions.
  • Right to Restrict Processing: Request restriction of processing, under certain conditions.
  • Right to Data Portability: Request transfer of your data to another organisation or to you.
  • Right to Object: Object to our processing of your data.

To exercise any of these rights, please contact us using the email here.

6. Third-Party Links

Our App may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

7. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this policy, including legal compliance, dispute resolution, and enforcement of agreements.

8. Children’s Privacy

Our App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and you will be notified by email or within the App if the changes are significant.